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Unified Power COVID-19 (Coronavirus) Response

We at Unified Power wanted to take a moment during the escalating global concerns around COVID-19, also known as the coronavirus, to reassure you that we are actively monitoring the situation. Unified Power considers the health and safety of our employees, customers and business partners our top priority. We are constantly evaluating how to continue providing you with the best possible service while following the updates, recommendations, and protocols issued by the U.S. Centers for Disease Control and Prevention (CDC).

Our customers depend on Unified Power to quickly respond to their critical power infrastructure needs. As of March 23rd, 2020, Unified Power’s offices are currently operating with a minimal amount of key personnel and our field service teams are fully operational. Our investments in systems and technology permit our scheduling and support personnel to work remotely. We are currently honoring all guaranteed response-time commitments, and we will communicate promptly if that changes as a result of this evolving situation.

Importantly, Unified Power has instituted a Mandatory Quarantine Period. Any employee who has symptoms or tests positive for COVID-19 will be quarantined from Unified Power’s offices, employees, customers, and business partners for fourteen (14) days.  We are also advising our employees to remain at home if they are sick or display even mild symptoms.

Here are some important facts about the coronavirus:

  • The coronavirus is a respiratory virus, similar to the flu or the common cold.
  • The virus is thought to spread mainly through respiratory droplets produced when an infected person coughs or sneezes.
  • It may be possible that the virus is spread by touching a surface or object that has the virus on it and then touching your mouth, nose, or possibly eyes; however this is not believed to be the primary way the virus spreads.
  • Symptoms of coronavirus infection include fever, cough and shortness of breath.
  • Symptoms can occur 2-14 days after exposure.

Everyone can do their part by practicing general flu prevention measures including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least twenty (20) seconds.
  • Remain at home if you are feeling sick or have symptoms of acute respiratory illness.
  • Clean all “high-touch” surfaces daily.

If you are sick, to keep from spreading respiratory illness to others, you should:

  • Remain at home and follow normal procedures for calling in sick.
  • Contact your doctor and let him/her know your symptoms, travel history and if you have had contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces.
  • Cover your cough or sneeze with a tissue, (or arm if a tissue is not available) and then dispose of the tissue in the trash.

Visit the coughing and sneezing etiquette and clean hands web-pages for additional information.

The CDC provides regular updates and guidelines on COVID-19. For the CDC’s latest information, click here. To download the CDC COVID-19 Fact Sheet (updated March 8, 2020), click here.

We will continue to monitor the evolving situation closely and will update you, as new information is made available, accordingly.

Press Releases

Scott Orsini Joins Unified Power as New Vice President of Business Development

TERRELL, Texas, February 3, 2020 – Unified Power is pleased to announce Scott Orsini as our new Vice President of Business Development. Scott joins Unified Power’s Business Development team after 20+ years working in the mission critical services industry. His responsibilities include development of new accounts, growth within existing accounts, and the sale of critical power services and products.

“Scott brings a comprehensive understanding of account and project management to our team,” said Robert Parrish, Executive Vice President of Sales & Marketing. “His years of industry experience will allow him to approach opportunities and offer the best solution with the client in mind.”

Scott accepts this position after progressive growth within operations management positions, ultimately leading to an executive role. His past responsibilities have included: creating, developing, and managing national sales and service operations of electrical and mechanical infrastructures, direct engagement with strategic customers, and oversight of administrative, project, and field staff.

Before joining Unified Power, Scott was Chief Operating Officer of a leading predictive analytics company focused on providing power systems data to the telecommunications industry. Mr. Orsini also co-founded Lionheart Power Systems, a successful independent service provider with a local and national presence.

“Unified Power is a dynamic player in the business services industry whose customer-centric focus, operational, and technical standards of excellence align deeply with my professional standards,” says Mr. Orsini.

The Unified Power brand began in January 2011 when On Computer Services, a national critical power service company located in Terrell, Texas, invested heavily into systems, product training, technical support, and parts logistics in order to maximize the service experience and reduce risk for its rapidly expanding group of Fortune 500 customers.

Part of Incline Investments, LLC. portfolio, the Unified Power strategy has been well received in the marketplace, catapulting Unified Power to continued double-digit growth while maintaining a world-class service quality rating. Currently providing services to more than 5,000 customers, the company is well capitalized and aggressively seeking to acquire additional customer-focused, critical power service companies that share the vision.

Under various brands, Unified Power has provided thousands of companies across the nation with affordable and reliable critical power services for their UPS, DC Plant, and battery systems for more than two decades.

Companies operating under the Unified Power brand include Power Protection Unlimited (Maryland), Sun Sales Company (New Mexico), UPSCO (Ohio), Power Protection Services (Texas), Critical Power USA (Maryland), 24/7 Technology (Georgia), SEPS Power (Illinois), the UPS division of LionHeart Power Systems (Illinois), and CORE Power Systems (California).

Press Releases

Unified Power Acquires Core Power Services, Inc.

In continuing with its mission to bring customers the largest and most advanced critical power service company in the U.S., Unified Power is proud to announce the acquisition of Core Power Services, Inc.

Formed in 1992 by Bernardo Mercado and his brother Ernesto near the San Francisco Bay Area, Core Power Services, Inc. provides independent, professional services to users of power conditioning equipment such as Uninterruptible Power Supplies, Power Distribution Units, Static Switches, and Stationary Batteries. Their goal is to provide the highest possible level of customer service and technical support with their highly skilled team of field engineers.

Based just outside of Dallas in Terrell, Texas, Unified Power provides companies across the nation with affordable and reliable critical power services for their UPS’s, DC Plants, Inverters, Battery Systems, PDU’s, Generators, and ATS’s for more than two decades. Like Core Power, Unified Power not only delivers proven technical competency, but a commitment to customizing the solutions and services that are in the best interest of each individual customer.

The Unified Power brand began in January 2011 when On Computer Services, a national critical power service company began seeking mergers with high-quality, reputable critical power services providers across the nation. In November 2019, Core Power Services became the 11th entity to join Unified Power thereby creating a much stronger presence in Northern California.

Today, Unified Power supports over 6,000 customer sites, and the company continues to grow via its commitment to market-leading customer service and continued focus on acquiring relationships with entrepreneurs like Bernardo and Ernesto Mercado.

Companies under the Unified Power brand include On-Computer Services, Power Protection Unlimited (PPU), Sun Sales, PowerPlus (UPS Services division), UPSCO, Power Protection Services (PPS), Lionheart Services (UPS Services division), 247 Technologies, Critical Power USA, SEPS, and Core Power Services.

UPS

Line-interactive vs Online UPS: Which system is right for you?

When selecting an uninterruptible power system (UPS), determining the optimal topology is one of the most important considerations. Because a standby UPS offers only the most basic level of protection, the majority of organizations choose to deploy either a line-interactive or a double-conversion online model. Before making this decision, it is important to understand the differences between the two topologies. Consider the following five key factors:

1. Your power environment. A line-interactive system conditions and regulates AC utility power, shielding connected equipment from five of the nine most common power problems: blackouts, sags, surges, and under- and over-voltage conditions. These models are best suited for applications where utility power is, for the most part, consistently clean. In facilities where the AC line voltage is unstable, distorted or fluctuates wildly, line-interactive UPSs will often resort to their batteries, which can reduce available runtime for an extended outage as well as require frequent battery replacement.

In applications where the power quality is less stable, an online UPS is generally the preferred solution, as it is the only type of UPS that completely isolates connected equipment from raw utility power by converting power from AC to DC and then back to AC. As such, the topology safeguards equipment from all nine common power problems; in addition to those protected by a line-interactive UPS, the online model also remedies electrical line noise, frequency variations, switching transients and harmonic distortion.

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2. The equipment being protected. When determining the optimal UPS topology, it is essential to consider the equipment it will be tasked with protecting. How sensitive are the devices? Are they critical to your organization’s availability and uptime? Knowing these basic requirements will go a long way toward establishing the topology that will best serve the application. Keep in mind that a double-conversion online UPS is the only topology to offer zero transfer time to the battery, making it ideal for sensitive and mission-critical equipment. And because this type of unit safeguards equipment from all nine common power problems, it affords the highest level of protection.

3. Your capacity requirements. How much equipment are you expecting to protect with your UPS? Generally speaking, line-interactive models extend up to around 5000 VA. Above this capacity, the topology has historically been impractical due to its larger size and greater cost. Conversely, double-conversion online models are rarely considered below 750 VA because line-interactive is more practical for smaller loads. However, when it comes to selecting a UPS within the 750 to 5000 VA power range, the functional and economic advantages of each topology aren’t always so clear-cut. Choosing the best topology within this overlap range will depend on the specifics of the installation, as well as weighing all advantages and possible shortfalls.

4. Financial ramifications. When considering the monetary investment required by the two topologies, it is critical to take into account not only the upfront price tag, but also the costs of potential downtime. For mission-critical facilities, the cost of downtime should be paramount in deciding what level of protection is required. Although a line-interactive system may be less expensive, it will not provide the same level of protection as an online system — leaving equipment more vulnerable to damage and the organization more susceptible to downtime.

5. Total cost of ownership. Another financial factor to think through is the ongoing operating and service costs that each topology requires. For instance, a double-conversion online UPS will consume more energy over time than a line-interactive model, which operates with greater efficiency. In addition to higher electricity demands, online models also produce more heat, which translates to a need for extra cooling. While these may seem like nominal charges, they can add up if an organization deploys multiple UPSs across an enterprise, or even when considering the total lifetime energy consumption of one unit. And while line-interactive UPS systems protect connected devices during a complete power outage, they don’t safeguard sensitive equipment against all power anomalies, which can lead to degradation and premature equipment failure. Service requirements can also vary between the two topologies, with certain design aspects that theoretically increase or decrease operating life and reliability.

As you can see, there is no single answer or distinct deduction when deciding between line-interactive and online UPS topologies. If you’re still weighing the pros and cons and trying to determine the optimal solution for your environment, give Unified Power a call. We would be happy to help establish the ideal power protection solution for the unique requirements of your organization and applications.

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Capacitors, UPS

UPS Capacitor Replacement: When, Why, How? (Video)

While much attention has been given to the importance of regularly replacing uninterruptible power system (UPS) batteries, there is also a lesser-known, often-overlooked component that cannot be ignored: the capacitors. After batteries, capacitors rank among the most common UPS elements susceptible to failure. Proactive attention to these components can extend the life of the UPS system and optimize the protection of your critical equipment.

Unified Power is the largest independent provider of mission critical power services in the United States. From battery preventive maintenance to battery capacity testing, UPS preventive maintenance and more, we can service any of your needs. Have a specific question about your specific power needs? Learn about all the power protection services we offer.

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Unified Power’s response to COVID-19

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