Ensuring Uptime in the Telecom Industry: Dial into Routine Preventive Maintenance for Critical Power Equipment
As a telecom provider, even the briefest amount of downtime can significantly impact your business. Because customers rely on your connectivity and communication services to be up and running at all times, any blip in availability can cause widespread business disruption.
From seasonal storms to aging infrastructure to the overtaxed power grid, there is no shortage of downtime threats. In fact, one independent market research firm found that 34% of telecom providers experienced at least 15 incidents per year, with mobile operators spending some $20 billion on network outages and service degradation.
Thankfully, regularly scheduled preventive maintenance (PM) for your critical power infrastructure is one of the most cost-effective and successful strategies to averting downtime and minimizing the chance of equipment failure and costly repairs.
Backed by decades of experience, Unified Power offers an extensive range of service options to ensure the ongoing, optimal performance of telecom UPS systems and generators.
Comprehensive UPS Services for Telecom Companies
Professionally trained on all major manufacturers’ equipment and an affordable service alternative to Original Equipment Manufacturers, Unified Power’s technicians are located across the nation and ready to perform the services you need at your convenience ── whether it’s the middle of the night or during regular business hours.
They will identify premature wear and tear of components, ascertain overall system reliability, and validate that your critical infrastructure is achieving your organization’s uptime goals.
Our offering includes:
● UPS Preventive Maintenance Plans
● Emergency Service
● UPS Rentals
● Battery Preventive Maintenance, Capacity Testing & Recycling
● UPS Capacitor Service
Critical Generator Services For Telecom
Unified Power’s Generator Services enable issues to be identified and resolved before they turn into expensive problems. During maintenance, all generator parts are checked, cleaned and tested to ensure they are functioning as intended, resulting in the ability to:
● Proactively detect issues
● Optimize ongoing performance & safety
● Save money
● Bolster overall efficiency
Why Do Telecom Businesses Need a UPS?
Telecom businesses store large amounts of data, and the ability to maintain and access this data is critical to day-to-day operations. Lost data or damaged equipment can impact many business aspects, as well as hamper the ability for your customers to utilize services.
With a UPS, telecom companies can maintain access to power even in the event of a power failure, rolling blackout or other grid issue. These battery-powered systems help preserve data integrity by preventing hard shutdowns, giving you time to switch to a generator or secure unsaved data and shut down systems properly. A UPS can also safeguard equipment against power surges, protecting devices such as routers, access points and cable modems.
Depending on your needs, there are several different types of telecom UPS systems to consider, including double conversion, standby or line-interactive. Both the size and design of the system can impact how much and how long your business will have backup power.
How to Maintain Your UPS
There are several components of a UPS system that need to be regularly inspected, tested and cleaned, including the generator that makes up the secondary power source after the UPS eases the transition off the grid. A telecom generator maintenance plan takes these factors into consideration, ensuring the system is operating efficiently and performing as it should.
While the overall maintenance requirements are low, one of the most important components to be aware of is the battery. The battery’s health is what determines whether the system will be able to effectively back up the load. You can expect a technician to thoroughly inspect it, remove any corrosion and check the tightness of the terminal connections to make sure that it is operating correctly.
Typically, you can also expect maintenance plans for telecom businesses to cover inspection of other electronic and mechanical components of the UPS and generator, as well as the factors that impact their suitability for the job. These elements can include the UPS environment, site requirements, cost of downtime and how critical the load is.
Reasons for a Standby Generator in a Telecom Building
Having a standby generator in your telecom building protects your data by providing a continuous power source that your UPS can switch to during a power failure.
Unlike portable generators, a standby generator is a permanent addition to your building, delivering backup power when you need it most and helping to:
- Prevent the loss of your main power supply: Anything from a natural disaster to a rolling blackout can cause your business to lose power. Standby generators provide a way for you to keep working regardless of power outages in your area.
- Avoid business interruptions: With a consistent source of power, even if grid access is disrupted or lost, your business will be able to carry on normal operations.
- Protect against data loss: Unexpected power outages can cause any unsaved data to be lost. A steady source of power provides time to save data or perform a backup.
Telecom Providers Have a Lot to Lose
If your critical power equipment doesn’t receive routine preventive maintenance, it leaves your business vulnerable to the unwelcome consequences of downtime, including:
- Long-term loss of revenue from dissatisfied customers
- Lost productivity and potential overtime hours to resolve the issue
- Replacement costs and expensive repair bills
- Damaged reputation from negative publicity, which can affect future growth
The average cost of disruption to wireless service is $4.8 million per hour, according to Wireless Review.
Why Does a UPS fail?
Among the most common causes of UPS failures are:
● Batteries ● Fans
● Capacitors ● Transient spikes
● Internal connections ● Blocked air filters
● User error ● Stress or overheating of power supplies
Preventive maintenance identifies wear and tear, damage to parts and components, hot spots and other factors that make critical equipment susceptible to downtime.
Studies have revealed that more than two-thirds of downtime events stem from preventable causes, including insufficient maintenance, components wearing out due to age and user error. Meanwhile, up to 20% fail because of bad batteries.
The Unified Power Difference
For more than two decades, Unified Power has been a trusted provider of world-class services that optimize the reliability and performance of critical power equipment. Engaging with Unified Power for service gives you access to:
- 24/7 national dispatch center with guaranteed emergency response times
- Highly skilled and continuously trained technicians
- Dedicated account manager
- World-class technical support
- Comprehensive web-based service reporting
- Immediate access to logistics and parts
- Preferred customer rates for non-contract services
- Average savings of 20% on Telecom maintenance agreements
Get a Quote for Our Preventive Maintenance Services
At Unified Power, our technicians deliver mission-critical UPS maintenance services for telecom companies. No matter the equipment manufacturer or type of service you require, we have you covered.