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UPS Services

Unified Power offers clients a variety of maintenance service plans to ensure all critical power supply equipment is properly serviced. On average, customers save 15% when our plans are compared to those of original equipment manufacturers. In addition, our preventative maintenance plans are customizable to match the requirements of all brands of UPS equipment. Critical Power Service Plans ensure reliability and extend the life of your UPS equipment. Plans customized to meet each client’s needs allow facility personnel to proactively deal with potential issues, avoiding expensive system failures.

Battery Services

Services encompass all battery needs throughout their lifetimes. New battery installation and replacement of failing or deteriorated batteries keep facilities ready for any power emergency. Service plans not only keep systems operating at optimal levels, but also extend the life of batteries and other system components. Monitoring the performance of systems identifies issues before they become significant and compromise system performance. Recycling of batteries is not only ecologically sound, it may provide credit toward new equipment. Unified Power encourages all UPS clients to recycle batteries and other electronic equipment properly.

Unified Power’s Battery Maintenance Service Plans cover both flooded/wet-cell and sealed batteries. All brands of UPS batteries, including those from C&D Technologies, DEKA, Fiamm, Yuasa and others, are maintained or replaced to prevent failure when they are needed most. Monitoring equipment allows users to detect potential issues between scheduled services. Identifying issues early allows UPS users to plan for battery replacement or services rather than waiting for a situation to become an emergency. Monitoring equipment also records data, allowing users to better grasp trends that contribute to possible system issues.

Battery Services are part of an overall preventative maintenance program to ensure backup power is available whenever it is required.

DC Power Services

Users of 48 volt/24 volt DC power systems face unique service challenges. Unified Power provides DC Plant Maintenance for those systems around the country. We install equipment and provide maintenance to identify and correct problems before they become critical. Unified Power encourages all users of these systems to verify rectifier performance on a regular basis. Through scheduling routine maintenance, companies will enjoy increased Mean Time Between Failures (MTBF).

Routine maintenance also allows technicians to analyze all system components, from control boards to circuit breakers, to identify developing issues. Regular scheduled maintenance eliminates hot spots and load imbalances, reducing the rate of component and system failures.

Additional Services

Unified Power offers clients a variety of additional specialty services to ensure all critical power supply equipment is properly maintained. These services are meant to supplement our Maintenance and Service packages, to help tackle any challenge that a customer may run into.

Is your facility protected in the event of a power failure? Are your computers, equipment and other electric devices prepared with backup power systems? Unified Power provides all types of power protection and UPS services for your critical power systems. Along with our legendary industry leading service and attention to detail, we can handle all power challenges. The National power grid and infrastructure is decades old. Because of this, it’s critically important to ensure your backup power services and maintenance is handled regularly. There’s no question that our modern utility power infrastructure is under equipped and far behind where it needs to be. Add in our routine maintenance services and you’ll have total, ongoing protection that will save your company thousands of dollars and prevent any unforeseen power issue through proper maintenance and service. How expensive is it for a business during a power outage? During a typical event, production stops, employees and equipment sit idle and sales are lost.
According to the EPA, during the major blackout of 2003, total losses related to the power outage topped $10 billion. In a recent year, U.S. companies lost $80 billion due to electrical interruptions. Even for a small business a power outage can cost at least a thousand dollars an hour in lost revenue and productivity. You can count on the strength of Unified Power. Unified power is there to service, maintain and protect your equipment. It is our job to ensure that your equipment operates properly. We are prepared to handle your company’s critical load during a power interruption. We offer exceptional service that regularly exceeds our client’s expectations. Unified Power provides all types of power protection and UPS services for your critical power systems. From battery preventive maintenance to battery capacity testing, UPS preventive maintenance and more, we can service any of your needs. Have a specific question about your specific power needs? Learn more about all the power protection services we offer.
Unified Power’s 15-Minute Rule

15 minutes prior to starting service, we cover:

The scope of the job: We will let you know exactly what we plan to inspect and repair on the equipment, how long we anticipate the work will take to complete, and any potential risks involved while we are on site performing the job.

Customer expectations: During this initial conversation, we will establish your expectations for our visit, answer any questions you may have, and advise if there is anything else you’d like us to do while we are on site.

Site information: Because we are concerned about your critical load and take our job very seriously, we will gather information about your facility and the type of equipment your UPS is protecting. We will also inquire about other UPSs at the facility or any other sites you may have.

15 minutes after service is completed, we cover:

Job review: Once our work has been completed, we will spend another 15 minutes with you to review the job and our findings, including any follow up items or areas of concern. This will include items such as battery age, UPS load, and if any components are reaching end of life. Our Texas based technical team will review the inspection results and forward a detailed inspection report within 2-3 days.

Customer expectations: Once again, we will go over everything about the job that was discussed in our initial conversation and ensure that we have met or exceeded your expectations.

Consistent, clear communication with our customers is a top priority at Unified Power. Our goal is to deliver the highest quality service experience from start to finish, which is why all of our technicians adhere to the “15-Minute Rule.” It’s our pledge to you!